ISO 20000 Information Technology Services Management System Certification

Nowadays, lot of companies are heavily relying IT in supporting their business strategies and objectives. Therefore, reliable and quality of IT service management are the key challenge in supporting business operations. In view of the importance of IT service management, ISO 20000 international standards were released in 2005 aiming at providing requirements and codes of practices to the industry. No matter you are serving internally or providing services to your valuable customers, you and your company should not miss this opportunity to learn and apply the best practice into their daily operation to better manage existing IT services in an effective approach.

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