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Post Audit Customer Satisfaction Survey
Please fill in the following information.
* Compulsory fields
Sales & Customer Services
1. You were satisfied with our sales & customer service
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
Audit Arrangement
2. Audit date was scheduled to your satisfaction
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
Audit Process
3. The audit process was well planned
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
4. The audit findings were clearly communicated
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
Audit Report
5. The audit report was accurate and concise
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
Audit Team
6. The audit team was well prepared
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
7. The audit team understood your business process
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
8. The audit team made fair and reasonable judgments
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
9. The audit team provided good customer service
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
10. The audit team listened and responded to your comments
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
11. The audit team was professional in their performance
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
Conclusion
12. This audit helped your continual improvement efforts
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
13. Overall, you were satisfied with the service offered by ACI
Strongly Disagree
Disagree
Average
Agree
Strongly Agree
14. How could we improve our service to you?